Question 1

What is different from a flat foam mask?

Accepted Answer

A flat mask lies on the eyelid and often on the lashes. Light still finds the nose. Oblio uses 3D molded cups so the lining stands off the eye. The remarkable bit is that air gap — not a new ritual, not a darker bedroom.

Question 2

How do the cups sit?

Accepted Answer

Each cup is a shallow molded shell with a soft rim. It parks around the orbit. The strap keeps the pair still. That is blackout on the face. It is not a claim about the room.

Question 3

What is the difference between the two kits?

Accepted Answer

The Mask Kit (O1) is £34.99: cups, strap, pouch. The Rest Kit (O2) is £39.99 and adds reusable silicone earplugs. Same mask. Earplugs are not sold alone yet.

Question 4

Who is this for?

Accepted Answer

People who travel, or who sleep after a night shift, and need the eyes covered — cabin LEDs, a hotel corridor, a bright morning. If the job is covering a window, that is a different product from a different shop. Oblio does not sell blinds.

Question 5

Will this treat insomnia?

Accepted Answer

No. It can keep light off the eyes. It is not a medical device. We do not treat insomnia, circadian disorders, or anything else.

Question 6

What about shipping?

Accepted Answer

We fulfil from Ireland to the EU and the UK. Standard shipping is free from £35, so the Rest Kit qualifies. The Mask Kit is £34.99 — shipping is added, or you take the Rest Kit.

Question 7

Can I send it back?

Accepted Answer

Yes. Fourteen days for an unused kit, as distance-selling law requires. If a cup or strap fails in ordinary use, we replace that piece. No invented lifetime warranty.

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